PDA Director Paul Day interviewed on Breakfast with Phil Upton on BBC CWR
So talking more about pharmacies and the amount of abuse I'm afraid to say our pharmacists across commentary wereactually telling us in BBC CWR they're getting
abused because they can't getenough stock for people's prescriptions and patients and becoming impatientfrankly with having to wait longer Paul Day's the Director of thePharmacists' Defence Association effectively the trade union forpharmacists up and down the country joins us now on BBC CWR.Paul a very good morning to you.
Good morning, happy St.
George's Day and to you too.
sir, thank you for coming on this morningand a lovely way to start the, start the conversation, I mean just in terms of thepharmacists themselves, can they be doing more do you think to protect staff.
Wellby pharmacists if you mean the owners some of the owners are independentpharmacists some of the owners are huge multinationals like Walgreens Alliance, like Boots is the biggest one but of course it applies to all Tesco'sMorrison's wherever there's pharmacies yes, employers have got a legalresponsibility for the health and safety of their work and what we've managed toget certainly the larger ones to commit to is zero tolerance of abuse.
I meansadly this abuse happens all the time it's something we've been campaigning onfor years but in this environment at the moment with this crisis with GPpractices pretty much closing their doors other than very essential patientsthe volume of people in community pharmacies has increased massively butalso of course people standing two meters apart you know having to waittheir turn to even walk in the shop, it's a different environment but I meanresponsibility for, for violence or be that abuse threats anything sitssquarely with the aggressor I mean you know I'm not blaming employers but yesthey have a role to play too.
The frustrations that people have had thoughabout stock, I mean I'm pretty sure we heard the Health Secretary Matt Hancockannounce £300 million pounds for community pharmacies in order for themto buy stock, so we didn't have this kind of shortage so.
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he announce, he did say that it isn't true and he had to correct himself in the sense that pharmacyare part of the health service no more I mean they are private businesses but soare GP practices.
They are no more private than that they're part of theNHS and you know they're funded through government to provide NHS services andwhat the health secretary did promise for England which is not as anappropriate as offer as Scotland for example of funding them much better butin England what he has said is you can have £300 million advance of the money you were going to get anyway, so it's effectively a loan of their own money right okay so funding the fundingwill be cut down the line, yeah and Matt Hancock did say that in one of hisbriefings and then had to issue a correction because he said it was £300million extra it isn't and also pharmacies as part of the Health Servicelike much of the public services of the country have had cut after cut over thelast ten years so it's been difficult for some of these businesses to stayafloat when they're actually providing the most accessible part of the healthservice because you know some people can you know book an appointment get totheir GP but actually if you imagine it particularly if you're the more deprivedend of society if you're on a zero hours contract being able to commit to adoctor's appointment you know a week away when you don't know what shift yourwork is quite difficult but you can walk into a pharmacy a critical critical partthe Health Service so what I mean there's a whole list of issues you'veheard from pharmacies across Coventry & Warwickshire more actually this morning Paul PPEequipment the stock doctors giving out three months of prescriptions but youhaven't got the stock in there when people turn up that's causing infrustration the social distancing which means people have got longer queues and and longer to wait what are your members telling you is the biggest issuefor you right now well the biggest issue is them beingable to avoid catching this you know this killing virus make sure they don'tspread it to others to themselves to their families to their colleagues totheir other patients so making sure the PPE is in place and that the protectionsin place just like because we've got members in hospitals and elsewhere justlike all of our members all the pharmacists playing the part of healthservice you know so they want to be able to protect themselves part of that isbeing tested so that they know if someone's got itstay away you know that is part of it but on top of that there's also thisissue of patients or customers in these jobs being violent in some form to themwhich is you know the particular issue which we are talking about today but you know just likeall of our members throughout the NHS the the PPE needs to be in placecritically and they need that testing also.
Paul Day, Director of the Pharmacists' Defence Association with us this morning on BBC CWR.
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